A live chat is a real-time way of communication between a website hosting supplier's support crew and its clients. It's a very efficient method to get some info about the website hosting services or get some issue resolved as you're talking to a live agent. The benefits of using a live chat service instead of calling or opening a support ticket are the reduced chance of errors at the time you exchange data like usernames or domain names, the more rapid response time because the communication is live as well as the fact that you don't have to stay on the chat all the time - you are able to do something else entirely while the representative examines the issue involved. What's more, you are able to become a part of a live chat room from any kind of computer which is connected to the world wide web, avoiding the phone charges that you'll need to pay when you are calling to a different country.

Live Chat Support in Shared Website Hosting

We provide a live chat assistance service for all of the shared website hosting that we offer and we can help you with almost everything live. In case you don't have an account with us yet, we'll be able to provide you with more information about the plans in order to help you to select the most suitable package. In case you are an active client, we're able to assist you with any billing or general issue and with numerous common tech problems, such as an email address installation in a desktop e-mail client. In case you can't give us a call for whatever reason or you're in a country where we don't have a local phone number, the live chat will be the best option to contact us. Needless to say, some situations require longer time to examine and test, which means that you will need to open a ticket to our technicians, still, we are able to save your time and assist you with a number of issues on the chat.