Extensive Online Documentation
What's online documentation? How could it help you become more familiar with the world of hosting?
A lot of individuals who start using their very first hosting account, or switch companies, often have inquiries concerning how given procedures are executed or encounter problems when setting up different things such as emails, site settings, etc. This is why, a lot of hosting companies have compiled documentation with the most popular questions and problems so as to help their customers get information quickly and easily. As a result, the tech support team representatives can concentrate on actual issues that certain clients may be encountering, because the solution for the smaller things will already be available online and customers will be able to deal with them without contacting the client support staff. Having elaborate documentation is extremely important, especially for new clients without any past experience whatsoever, because the web hosting service entails tons of features and lots of people can become confused about what action to take. A good knowledge base can both help you do the procedures that you need and get to know how the hosting service works in general.
Extensive Online Documentation in Shared Website Hosting
Our shared website hosting packages include a comprehensive knowledge base where you can find info on all the challenges that you could bump into and their resolutions. You can find out how to set up and administer an electronic mailing list, how to use an .htaccess config file, or how to continue if the settings of your email client are correct, but you are not able to send emails, for example. We have done our very best to be as thorough as possible and to encompass all the available options in order to save you time and effort and to supply you with different solutions for each single problem. The knowledge base comprises educative articles too – both general ones about the hosting service as a whole, and more specific ones, which will help you become acquainted with the features and functions of the Hepsia Control Panel. You can find articles that are dedicated to particular features and functions in every Control Panel section, whereas if you would like to browse the complete article collection, you can go to the dedicated Help section.